What is Corona Virus and COVID-19 ?


Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

Novel Coronavirus (nCoV) is a new strain that was discovered in 2019 and has not been previously identified in humans. WHO has named the disease caused by this Novel Coronavirus (nCoV) as Corona Virus Disease 2019 (COVID-19).


Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, an infection can cause pneumonia, severe acute respiratory syndrome, kidney failure, and even death.

Standard recommendations to prevent infection spread include regular hand washing, covering mouth and nose when coughing and sneezing, thoroughly cooking meat and eggs. Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing.


Key Contacts

National Helpline

  • Helpline Number – 1075, 1800-112-545, +91-11-23978046
  • Helpline Email ID – ncov2019[at]gov[dot]in OR ncov2019[at]gmail[dot]com

State Helpline

  • Helpline Number – 1800-180-5145

Sultanpur District Helpline

  • Medical Control Room Number –05362-231211
  • Administrative Control Room Number – 05362-240203, 05362-220189
  • Control Room Number for Essential Goods during Lockdown – 9452807940, 7839564715



Watch for symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.


The following symptoms may appear in 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of breath


Protect yourself and others!

Follow these Do’s and Don’ts

Do’s √

  • Practice frequent hand washing. Wash hands with soap and water or use alcohol-based hand rub. Wash hands even if they are visibly clean.
  • Cover your nose and mouth with handkerchief/tissue while sneezing and coughing
  • Throw used tissues into closed bins immediately after use
  • See a doctor if you feel unwell (fever, difficult breathing and cough). While visiting doctor wear a mask/cloth to cover your mouth and nose
  • If you have these signs/symptoms please call State helpline number or Ministry of Health & Family Welfare’s 24X7 helpline at 011-23978046
  • Avoid participating in large gatherings

Don’ts ×

  • Have close contact with anyone, if you’re experiencing cough and fever
  • Touch your eyes, nose, and mouth
  • Spit in public


When to Get Tested for COVID-19?

  • You are not required to get tested for COVID-19 if you do not have any symptoms (Cough, fever or difficulty in breathing)
  • If you have any of the above symptoms and have traveled to any of the COVID-19 affected countries including Italy, Iran, Republic of Korea, France, Spain, Germany, UAE, etc or you are a contact of a laboratory-confirmed positive case immediately call the State Helpline Number or Ministry of Health & Family Welfare, Government of India’s 24×7 helpline 011-2397 8046
  • The helpline service will note down your contact details and contact you with the testing protocols of COVID-19
  • If you qualify as a case for testing as per the protocol, you will be tested at a Government approved lab only.

Aarogya Setu
The Arogya Setu app launched by the central government to assess the risk of coronavirus infection will tell you if you are at risk. The app runs with Bluetooth and GPS. The government claims that this app will work to give accurate information to the public for the spread, risk and prevention and treatment of COVID-19 infection.

This app can be downloaded from the Android Google Play Store and the iOS Store. The app provides information in a total of 11 languages ​​including Hindi, English. The app tells you whether you are in a ‘high risk’ area or not. The app can actively operate accurately, so it needs to be given location access at all times and keep Bluetooth on. If you are in risk or high-risk area, the app will suggest you call the toll-free number 1075 for an appointment at the nearest testing center to go to trial. The app also provides tips on basic precautions to protect against viruses. If your test is positive then this app will share your data with the government. The privacy policy of the app states that it does not share data with other third-party apps.
The link to download the app is as follows: